Cancellation Policy - Direct Bookings

 

Summer and Winter: You may cancel or change this reservation up to 2 days prior to arrival during the summer and up to 7 days prior to arrival in the winter and receive a full refund.
We charge the first night at the time of booking and the remaining balance shortly before arrival date. Cancellations made inside either 2 days (summer) or 7 days (winter) will result in the forfeiture of one night’s lodging plus tax (your deposit).

Holiday Periods: You may cancel your reservation with at least 14 days notice prior to arrival and receive a full refund without fees. Cancellations made inside 14 days will result in the forfeiture of the 100% of the cost of the stay. We will charge the first night at the time of booking and the remaining balance 14 days prior to arrival date.

Holiday Periods: Thanksgiving Nov 28-30
Christmas: Dec 19-Jan 4
MLK Weekend: Jan 11-13
President Ski Week: Feb 14-22

No Shows and Early Check-Out Policy:
Summer and winter no-shows will result in forfeiture of first night’s deposit and room will be released back into inventory at 11:00 am the following morning. Holiday period no-shows will result in forfeiture of the entire cost of the reservation. There are no exceptions during holiday periods. No refunds on early checkout due to weather or snow conditions.